1. What information is covered in the “Basic of Selling on eBay” class?
2. Who created the lesson plan and student workbook?
3. How much does your class cost, and what do I get? How does it differ from eBay University classes?
4. You mention webinar instruction. What is it?
5. When are classes offered and how long do they last?

1. What information is covered in the “Basic of Selling on eBay” class?

The class is divided into five modules: Welcome, Getting Started, Enhanced Listings, Detailed Listings, and Completing the Sale.

Module 1 gives a brief introduction to the history of eBay, as well as safety nets eBay has in place.

Module 2 covers setting up a seller’s account, verifying your identity, setting payment preferences for seller fees, and optional verification features. It also covers how to research an item, prohibited and restricted items and an overview of creating an eBay listing.

Module 3 covers enhancing your listings with pictures, examples of bad photography and good photography, editing photos, and the perfect shot. Pricing strategies are covered, as well as explaining the differences between starting, reserve, Buy it Now, Dutch and Fixed Price auctions. It covers pricing philosophies and advice. Lastly, PayPal is introduced as a payment option. It explains what PayPal is, why use PayPal, how to sign up and get a confirmed address through PayPal.

Module 4 covers eBay listings in detail. Specifically, using the Sell Your Item form, creating great item titles and descriptions, uploading photos, selecting payment options, shipping options and return policy options.

Module 5 covers what happens after the auction ends. Checking and monitoring your listing, using My eBay, what to do if your item doesn’t sell, what to do if it does sell, how to contact the buyer, overview of eBay fees, accepting payment, leaving feedback and so on. A brief discussion of other pages for getting help from the eBay community is also covered here. [top]

2. Who created the lesson plan and student workbook?

The lesson plan and optional student guides are provided by eBay University and PowerU. They contain the most up-to-date material available. The lesson plan is the exact same one used by eBay staff at eBay University. [top]

3. How much does your class cost, and what do I get? How does it differ from eBay University classes?

I teach in groups of ten or less for $99 per person. A spiral-bound guide created by Power U is available for $10. It includes all of the slides in the presentation, notes pages and valuable information in the body and appendices.

Each member of the group presentation also receives two hours of personalized webinar instruction. This allows me to answer questions they may have once they get home and try to create their own auctions. Additional hours of webinar instruction are available for $20/hr.

I also conduct one-on-one instruction for $149. This covers three hours of Q&A and/or demonstration interaction, based on the specific needs of the student. Each additional hour is $20. One-on-one instruction may be conducted in my home.

eBay University instructors travel nationwide, dispensing the same information found in the student workbooks we (Education Specialists) use. Because they travel nationwide, they may not come back to our city for about 1-1 1/2 years. The Education Specialist Program allows individuals to learn about eBay year-round.

Please email me if you would like to conduct group instruction for over ten students. [top]

4. You mention webinar instruction. What is it?

Webinar is short for web-based seminar. It is an interactive workshop, where we commicate by phone and computer in real time. I can walk you through certain areas of eBay while looking at (or controlling) your computer screen.

This allows me to answer questions you may have once you get home and try to create auction listings. The class fee includes two hours of webinar instruction. Additional hours of webinar instruction are available for $20/hr. [top]

5. When are classes offered and how long do they last?

Group classes are held on two consecutive days (the third Saturday and Sunday of every month) from 12:00 - 3:00 p.m.. Currently, I offer group classes in my home. Private classes are held in a public location that offers free Wi-Fi connectivity, to allow internet access. The PowerPoint presentation is projected onto a large screen so everyone can see it. Please allow for six hours of instruction (three hours each day). Beverages are provided at each class. [top]